Field Trip is an independent reseller, not the primary ticket provider for this event. Ticket prices may be above face value.
Before you book
Questions we get asked
Is Field Trip an agent or partner of any tournament, league or governing body?
No. Field Trip is an independent South African sports travel operator. We are not affiliated with, endorsed by, or an agent of any tournament, league, club, union or governing body. We source match tickets and hospitality through licensed trade suppliers and debenture holders, and we show you the ticket category and the delivery method before you pay.
What is included in a rugby package?
Your match ticket in the category you choose, three nights' hotel accommodation on a room-only basis, and booking and ticket fulfilment by Field Trip. Flights, travel insurance, meals, visas, city tourist taxes, airport transfers and match-day stadium transfers are not included — we quote them separately on request.
Are your prices in Rand, and are they per person?
Yes. Every price on the site is per person in South African Rand, based on two people sharing unless it is marked single. Quotes are held against a published exchange rate until the date shown on your quote, and may be re-quoted if rates move materially before you pay.
How much deposit do I pay, and when is the balance due?
A 30% deposit secures your package and the balance is due six weeks before departure. Match tickets are bought immediately and are non-refundable once issued. Hotel rooms can be cancelled free of charge until the hotel's own deadline, which we print on your quote.
Will our seats be together?
In most categories yes. Where a category cannot guarantee it, the Build Your Trip page says so on that category before you select it, and we repeat it on your quote.
How and when do I get my tickets?
Tickets are sent about 1 to 3 days before the event, by email, together with your hotel voucher if you have booked a stay. Depending on the event they come as an e-ticket, a transfer into the organiser's own app, or collection in person, and we send clear instructions either way. A few events release earlier, and the event page says so. Organisers release tickets close to the event to stop touting, which is why they don't arrive when you book. Tickets are issued in traveller names, so the names on your booking must match passports. Name changes are usually possible up to two weeks before the event.
Are my tickets valid?
Yes. Every ticket in your booking is a valid ticket for the event you booked, in the category you booked or better. Seats are together unless the category says otherwise. If an event is postponed, your tickets stay valid for the new date and we move your hotel booking to match. If an event is cancelled with no new date, the ticket portion is refunded or credited towards another event, as the organiser and our supplier allow. Once issued, tickets can't be changed, cancelled or refunded.
Can you book flights too?
Yes, quoted separately on request so you can compare them, from Johannesburg or Cape Town. We can also link several fixtures into a single itinerary.
Do you handle corporate and group bookings?
Yes. Groups, suites and branded hospitality for South African companies, from a table of eight to a forty-person weekend. Use the enquiry form and choose the 20+ / corporate group size, or WhatsApp us and we will build it by hand.
Finals
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