Is Field Trip an official agent or partner of any tournament, league or governing body?
No. Field Trip is an independent South African sports travel operator. We are not affiliated with, endorsed by, or an official agent of any tournament, league, club, union or governing body. We source match tickets and hospitality through licensed trade suppliers and debenture holders, and we show you the ticket category and the delivery method before you pay.
What is included in a rugby package?
Your match ticket in the category you choose, three nights' hotel accommodation on a room-only basis, and booking and ticket fulfilment by Field Trip. Flights, travel insurance, meals, visas, city tourist taxes, airport transfers and match-day stadium transfers are not included — we quote them separately on request.
Are your prices in Rand, and are they per person?
Yes. Every price on the site is per person in South African Rand, based on two people sharing unless it is marked single. Quotes are held against a published exchange rate until the date shown on your quote, and may be re-quoted if rates move materially before you pay.
How much deposit do I pay, and when is the balance due?
A 30% deposit secures your package and the balance is due eight weeks before departure. Match tickets are bought immediately and are non-refundable once issued. Hotel rooms can be cancelled free of charge until the hotel's own deadline, which we print on your quote.
Will our seats be together?
In most categories yes. Where a category cannot guarantee it, the Build Your Trip page says so on that category before you select it, and we repeat it on your quote.
How and when do I get my tickets?
Most tickets are delivered digitally, either as an e-ticket or a transfer into the organiser's own app, between one and ten days before the match depending on the organiser. Tickets are issued in traveller names, so the names on your booking must match passports.
Can you book flights too?
Yes, quoted separately on request so you can compare them, from Johannesburg or Cape Town. We can also link several fixtures into a single itinerary.
Do you handle corporate and group bookings?
Yes. Groups, suites and branded hospitality for South African companies, from a table of eight to a forty-person weekend. Use the enquiry form and choose the 20+ / corporate group size, or WhatsApp us and we will build it by hand.
Why don't the SA v England cricket packages include tickets?
For the England tour we sell hotel packages: a 3, 4 or 5 star hotel close to each ground, a Field Trip contact on call, and match-day transfers and access advice on request. Tell us where you want to sit and we will advise the best route in.
What do I get that I couldn't book myself?
Hotels chosen and held for proximity to the ground rather than price alone, a single point of contact for the whole tour, match-day logistics, and the ability to link several matches into one itinerary. For groups and corporate bookings we handle the rooming list, transfers and billing as one account.
What if the date or kick-off time changes?
Kick-off times are subject to broadcast confirmation. If a date moves, your ticket stays valid for the rescheduled match and we rework hotels and transfers with you. If a match is cancelled, ticket refunds follow the organiser's policy and hotel refunds follow the hotel's.
Still not answered? WhatsApp us or email info@field-trip.co.za.